Effective Date: 1 January 2025

Electro-Hi is committed to ensuring our website and services are accessible to all users, including those with disabilities. We strive to create an inclusive online environment that meets or exceeds accessibility standards.

1. Our Commitment

We aim to ensure that everyone, regardless of ability or technology, can access and use our website comfortably. This includes:

Designing and developing our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA.

Regularly testing and updating our website to maintain and improve accessibility features.

2. Accessibility Features

Our website includes the following features to support accessibility:

Keyboard Navigation: Ensures all website functionality is accessible via a keyboard.

Text Alternatives: Provides alt text for images to aid users with screen readers.

Readable Text: Uses clear fonts, proper text size, and sufficient contrast between text and background.

Scalable Design: Allows users to resize text and zoom in without loss of functionality.

Captions and Transcripts: Provides captions for multimedia content where applicable.

3. Ongoing Efforts

We are committed to continuous improvement. This includes:

Conducting regular accessibility audits and user testing.

Training our team on best practices for accessible design and development.

Seeking feedback from users to identify and address accessibility challenges.

4. Known Limitations

Despite our efforts, some areas of the website may not yet be fully accessible. We are working to address these limitations and welcome your feedback to prioritize improvements.

5. Feedback and Assistance

We value your input and are here to help if you experience any accessibility barriers. Please contact us if you:

Encounter difficulties using our website.

Need assistance accessing information or services.

Have suggestions to improve our accessibility.

Email: info@officialelectro-hi.com

6. Third-Party Content

While we strive to ensure all third-party content on our website is accessible, we cannot guarantee the accessibility of external websites or services linked from our site. We encourage users to review the accessibility statements of these third-party platforms.

7. Legal Compliance

This accessibility statement aligns with the Equality Act 2010 and other applicable accessibility legislation in the UK.

8. Updates to This Statement

We may update this accessibility statement as we continue to improve our website. Changes will be posted on this page, and the "Effective Date" will be revised accordingly.

Thank you for visiting Electro-Hi. Your experience matters to us, and we are committed to making our website accessible to everyone.

Accessibility Statement

This statement was last updated on [enter relevant date].

We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]